Effective Date: January 28, 2025
These Terms of Service (the "Terms") form a binding agreement between Inflamed Hosting ("Inflamed," "we," "us," "our") and the person or organization that purchases or uses our services ("Client," "you," "your"). By creating an account, placing an order, or using any service, you accept these Terms.
These Terms incorporate the Privacy Policy and Service Level Agreement (SLA) below. If you do not agree, do not use the services.
Governing law: North Carolina, USA. See Section 15 for dispute resolution.
We provide game and voice hosting (including FiveM and TeamSpeak) and related cloud hosting services. Plans, features, and locations may change. We may add, modify, or end features at any time.
You must comply with applicable law. You may not:
We may suspend or terminate service immediately for violations.
You control the software you run and must keep within the plan's CPU, RAM, storage, and network limits.
You are responsible for your own backups. We may offer snapshots/backups, but these are not guaranteed. Always keep independent copies of critical data.
On suspension, termination, or upgrade/migration, data can be deleted at any time. Do not rely on us as the sole repository of your data.
Payments are handled by Stripe. Prices may include a processing fee (currently 2.9% + $0.30 per transaction) where applicable.
Services are billed monthly unless a different term is shown. Invoices generate 10 days before the due date. We attempt auto‑charge 2 days before the due date when enabled.
Service is suspended after 2 days past due and terminated after 15 days past due. We may add reasonable late fees. All outstanding balances must be paid before reactivation or transfers.
Submit a cancellation via the billing portal for each service you want to stop. Cancellations take effect at the end of the current term unless you pick "immediate." We do not cancel via Discord or DMs.
For monthly plans, we may provide a discretionary refund within 30 days if a service‑blocking issue is caused by us and you gave us reasonable time to troubleshoot. Refunds can be prorated and exclude processor fees.
Upgrades are charged pro‑rata for the remainder of the term. Some services cannot be downgraded.
Any custom solution or specification is non‑refundable once agreed or delivered.
Billing website tickets (billing and account), Discord (fastest for incidents), or email at [email protected]
We support our infrastructure and panel. We do not provide development support for third‑party scripts, mods, or custom gameplay logic. Any help we give there is a courtesy.
Team Member → Team Lead → Manager
We may suspend or terminate for: illegal activity; infringement; fraud or abuse; security risk; non‑payment; harassment of staff; or other material breaches of these Terms.
On termination, data may be deleted immediately.
We permit transfer of a server or account ownership after verification. All balances must be paid first. We may refuse a transfer that would violate law or these Terms.
You keep ownership of the content you upload. You grant us a limited license to host, reproduce, and process your content to operate the services and comply with law.
We keep all rights in our software, panels, scripts, templates, and documentation. You receive a limited, non‑transferable license to use the services during your term. You may not copy, distribute, or reverse engineer our software or automate against our APIs in a way that harms the service.
You agree we may provide notices by email, ticket, or panel message. You consent to receive legal notices electronically at the email on file and [email protected]
You agree not to direct complaints, takedowns, subpoenas, or legal demands to our upstream providers or datacenters. All legal process must be served on Inflamed. We may act on valid legal orders.
Services are provided "as is" and "as available." We disclaim all warranties to the maximum extent permitted by law, including implied warranties of merchantability, fitness, and non‑infringement. Uptime targets and response targets are in the SLA and are credits only, not guarantees.
To the maximum extent allowed by law: (a) we are not liable for indirect, incidental, special, consequential, punitive, or exemplary damages, including lost profits or data; and (b) our total liability for all claims in any 12‑month period is capped at the fees you paid for the affected service in the three months before the event.
Some jurisdictions do not allow certain limits; those limits apply only to the extent allowed there.
We both agree to try to resolve disputes informally within 30 days after written notice.
If we cannot resolve a dispute, it will be binding arbitration under the American Arbitration Association Consumer Rules. Venue is North Carolina. The arbitrator may award individual relief only.
Either party may bring an individual claim in small claims court instead of arbitration if it qualifies.
You and we waive any right to participate in class or representative actions.
Either party may seek temporary injunctive relief in court to protect confidentiality, security, or intellectual property while arbitration proceeds.
We may update these Terms. Changes take effect on posting. If a change materially harms you, you may cancel the affected service within 30 days of notice; your continued use means you accept the updated Terms.